Privacy Policy

Effective Date: 2026

Prime HVAC Supply LLC (“we,” “our,” or “us”) operates https://tampaprimehvacsupply.com/.

IMPORTANT NOTICE REGARDING SMS DATA

We DO NOT share customer opt-in data, including phone numbers and consent records, with third parties or affiliates for marketing or promotional purposes. All SMS opt-in data is strictly confidential.

1. Information We Collect

Name, phone number, email address
Service inquiry details
SMS opt-in consent records (timestamp & source)
Website usage data (cookies, analytics)

2. How We Use Your Information

Customer service and support
Appointment or order communication
Service updates and notifications
Optional promotional messaging (only with consent)

3. SMS Messaging & Consent

By providing your phone number and opting in via our website forms, you agree to receive SMS messages from Prime HVAC Supply LLC.

Message frequency may vary
Message & data rates may apply
Reply STOP to opt out
Reply HELP for assistance
Consent is not a condition of purchase

4. Data Protection Statement

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services is permitted. All other use case categories exclude SMS opt-in data and consent.

5. Data Security

We implement reasonable security measures to protect personal information including secure storage, access controls, and monitoring.

6. Cookies

We use cookies to improve website performance and user experience.

7. Your Rights

You may request access or deletion of your data
You may opt out of SMS at any time by replying STOP
You may opt out of email marketing via unsubscribe links

8. Contact Information

Prime HVAC Supply LLC
Email: Primehvacsupply@gmail.com
Website: https://tampaprimehvacsupply.com/